State Farm® Insurance Agent Kaylie Snyder
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michelle
March 27, 2026
5
out of
5
rating by Michelle
"Very professional .. it was pleasant working with them."
Sam Studer
March 25, 2026
5
out of
5
rating by Sam Studer
"Maddie Faulkner took good care of me. She was prompt, professional and informative. I have been a customer for approximately 4 Months now, so far this agent and agency in general have been easy to work with and prices are more than competitive so far. They are handling all my insurance needs and I am very happy a\with the service. I recommend you give them a call."
We responded:
"Thank you so much for the feedback Sam! So glad Maddie made things easy and we appreciate your trust in us to take care of any insurance needs!"
Chris Conour
March 23, 2026
5
out of
5
rating by Chris Conour
"Always friendly and helpful! Highly recommend this agent!"
We responded:
"Thank you for the 5 star review Chris!!"
Ann Hamrick
March 15, 2026
5
out of
5
rating by Ann Hamrick
"Maddie F at State farm insurance was helpful and responsive to my questions. Appreciate the prompt reply!"
We responded:
"Thank you so much for your kind review Ann❤️ So glad Maddie was able to help and provide prompt service for you!"
Alfromdtown R.
March 13, 2026
5
out of
5
rating by Alfromdtown R.
"Great insurance agency.I use them for my vehicle and my home"
We responded:
"Thank you so much for the 5-star review! We truly appreciate your trust in us for your auto and home insurance!"
Makenzy Ross
February 21, 2026
5
out of
5
rating by Makenzy Ross
"I loved working with Lexi! She answered all my questions and was able to quickly get me the information I needed. Highly recommend Kaylie Snyder State Farm"
We responded:
"Thank you so much for your 5 star rating! Lexi is the best and I’m glad she was able to get all your questions answered ♥️"
Shelly Hentzien
February 19, 2026
2
out of
5
rating by Shelly Hentzien
"These ladies have awful customer service. They called me to notify me they were canceling one of my vehicles and then stated they would follow up with me because they had incorrect information. I had to call them numerous times and each time they stated they were going to add my vehicle to another vehicle on my policy. The policy terminated on the 18th and when I called the 19th I discovered my daughter was driving with no active coverage. I am so 😡"
We responded:
"Hi Shelly! Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced. To clarify, the policy was non-renewed due to claims activity, not incorrect information. We understand how important continuous coverage is, especially when it comes to your family’s safety. We worked to find a solution to maintain coverage on your vehicle, but unfortunately, the changes could only be implemented after the original policy canceled on the 18th. We regret that this timing caused a few hour gap in coverage and understand how upsetting that must have been. We understand how important timely coverage is and unfortunately the gap that occurred was due to the necessary policy cancellation and reissuance process. We appreciate your patience as we navigated these requirements to ensure your vehicle remained insured as soon as possible. Reach out if you need any further explanation! Have a great weekend! "
Eric Helton
February 17, 2026
5
out of
5
rating by Eric Helton
"They are always very friendly, professional, and helpful! You can’t go wrong here!"
We responded:
"Thank you Eric! We truly appreciate your kind words. Thanks for trusting us with all your insurance needs!"
W Bell
February 10, 2026
5
out of
5
rating by W Bell
"Maddie has been very helpful for our family on moving to a new provider. Would recommend to any one looking for coverage."
We responded:
"We appreciate your feedback and support! So glad Maddie was able to make it an easy experience for you!"
Joseph Roberts
February 5, 2026
5
out of
5
rating by Joseph Roberts
"Wayne was an excellent rep that used absolutely zero high pressure sales tactics to earn my business. He was clear , concise, professional and extremely knowledgeable. It was a pleasure doing business with the Snyder agency and was a no hassle process! They helped me obtain a much lower monthly rate and highly recommended using their firm."
We responded:
"Thank you for trusting Wayne and for your 5 star review!! We are so happy we could provide you with a clear and pressure free experience. And even at a lower monthly cost! Look forward to working with you in the future."
Beverly Carpenter
February 2, 2026
5
out of
5
rating by Beverly Carpenter
"I would just like to say that Mr Wayne Johnson did an outstanding job regarding my auto insurance. We spoke last month and set up a time. And that was this morning and he was very prompt. I would be more than happy to refer anyone to him and your company. Thank you Beverly Davis"
We responded:
"Thank you for your review Beverly! I am so happy to hear that Wayne was prompt and easy to work with on your auto insurance quotes. Look forward to working with you!"
Ken Bowsher
January 21, 2026
5
out of
5
rating by Ken Bowsher
"I am very happy with my new auto policy with Farmer's, and Jesse Ralph was the biggest help over the phone."
We responded:
"Welcome to the office Ken! I am happy to hear Jesse was able to make it simple and get everything set up over the phone!"
emily briggs
January 16, 2026
5
out of
5
rating by emily briggs
"Wonderful working with Jesse on becoming a State Farm customer today ! Fabulous customer service and great price !!!"
We responded:
"Thank you for the review Emily!!"
Guy Wands
January 16, 2026
5
out of
5
rating by Guy Wands
"Been with State Farm 40 years and get Great service."
We responded:
"We appreciate you and your business! "
William Pflaumer
January 15, 2026
5
out of
5
rating by William Pflaumer
"Very happy i reached out to this office. Wayne was awesome to work with very patient and attentive to my questions and needs. This was the best call of the year for me saving for the year 2k plus. Thank you so much!!"
We responded:
"These are the stories I love to hear! $2,000 in savings on your auto insurance is absolutely a great call! Welcome to the office. We are happy to have you as a part of Kaylie Snyder State Farm!"
David Hazen
January 4, 2026
5
out of
5
rating by David Hazen
"Getting quotes for all my auto/MC policies To help streamline my coverages"
We responded:
"Thanks for your feedback Dave! So happy to have you as apart of Kaylie Snyder State Farm "
Evelyn Coleman 50
December 31, 2025
5
out of
5
rating by Evelyn Coleman 50
"Jesse did a wonderful job with bundling my insurance. I pay almost half of what my original cost was with my previous insurance. He was professional and very knowledgeable. He followed up when he said he would and did everything in a timely fashion. He saved me quite a bit on my insurance. Thank you Jesse. Happy New Year!"
We responded:
"Hi! Thank you so much for sharing your experience. We're thrilled to hear that Jesse was able to save you a significant amount and provided professional, timely service. We’ll be sure to pass along your kind words to him. Wishing you a Happy New Year and all the best ahead! 🚗"
p vehlow
December 10, 2025
5
out of
5
rating by p vehlow
"Maddie was very helpful and promptly responded to my questions."
We responded:
"Thank you so much for your kind words. We’re thrilled to hear that Maddie was helpful and responded promptly to your questions. We appreciate your feedback and look forward to assisting you again in the future! 🎉"
Gail Gauen
December 2, 2025
5
out of
5
rating by Gail Gauen
"We are pleased with the service at this office. People are pleasant, friendly, helpful and have always been able to answer our questions and connect us to needed services."
We responded:
"Thank you for the review, Gail!"
Ed Taft
November 20, 2025
5
out of
5
rating by Ed Taft
"I had an issue trying to prove to a storage shed rental company that I had insurance. Maddie listened to me, found the solution and got me what I needed within an hour. Great service."
We responded:
"Maddie is a rockstar and I’m so glad she was able to get you an educated solution quickly! Thank you so much for your business and your review "
Benny S
November 19, 2025
1
out of
5
rating by Benny S
"Horrible company that refuses to stop harassing me after four years of me telling them to leave me alone. The first time, I was nice and told her that I was happy with the insurance that I have, in 2021. Her response was insults and repeated phone calls and texts. Even though I have had her blocked since 2021, I still receive calls and texts that flood my spam. This woman refuses to take no for an answer and is the sole reason that, should I ever feel the need to switch from my current insurance, I will never go with State Farm. I'd rather junk my truck than deal with them."
We responded:
"Thank you for sharing your concerns. We take all feedback seriously and want to clarify that our agency has no record of contact with you in 2021. It appears you may have been in communication with a different female agent at that time. Recently, my office received a new request for a quote and reached out to inform you about an upcoming rate decrease. We sent only one text message stating the reason for our recent call, as the call indicated a preference for texting. We apologize for any inconvenience and want to assure you that we respect your preferences and have been removed from our system. "
Clayton Lemme
November 19, 2025
5
out of
5
rating by Clayton Lemme
"Jesse Ralph was super helpful and got me a great rate fast. Explained everything clearly and made the process easy. Highly recommend!"
We responded:
"I love hearing about a great experience but a great auto rate makes it even better! Thanks for your review!"
Becky Allen
November 18, 2025
5
out of
5
rating by Becky Allen
"Maddie was a great help in going over our policies and helping to guide me in the process of making the right decisions. She is patient and thorough, and a delight to work with!"
We responded:
"Thank you for 5 stars Becky! We love having you in our office and enjoy working with you! ❤"
Daniel Pope
November 14, 2025
5
out of
5
rating by Daniel Pope
"Cherokee was great."
We responded:
"Thanks so much for your 5 Star Review!! "
Barbara Dike
November 6, 2025
5
out of
5
rating by Barbara Dike
"We are new in the area and chose this State Farm agent by random. However, the whole staff has been wonderful. Polite, helpful and quick to respond. Very pleased with this office."
We responded:
"Thank you so much for your kind words! 😊 We're thrilled to have you here and glad our team has been polite, helpful, and quick to respond. 🚗💨 Your satisfaction means a lot to us! Looking forward to serving you anytime. Welcome to Springfield!👍🌟"