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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vickie Lewis

Vickie Lewis

May 19, 2026

5  out of  5
rating by Vickie Lewis
"Maddie was awesome ensuring that our alarm system was added to our Homeowners Policy. Very pleased with our insurance group. Thanks again, Maddie!"
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Ken Bowsher

May 14, 2026

5  out of  5
rating by Ken Bowsher
"I am very happy with my new auto policy with Farmer's, and Jesse Ralph was the biggest help over the phone."
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Matt Fuller

May 1, 2026

5  out of  5
rating by Matt Fuller
"Kaylie and her team provide first rate customer service! Any time I need to make changes, the team is always fast, efficient, courteous. Maddie is great!"
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Brendon Richardson

May 1, 2026

5  out of  5
rating by Brendon Richardson
"Great group of people who always seem to remember the holidays and birthdays. Thank you for always sending me well wishes and answering any questions I may have. Specifically, Maddie has always been great at getting back to me each time I reach out. Thank you to everyone in the office!"
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Tracy Oros

April 27, 2026

5  out of  5
rating by Tracy Oros
"Quick, professional and efficient service. Brought my rates down with extra coverage even!"
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Cynthia Coffey

April 25, 2026

5  out of  5
rating by Cynthia Coffey
"I'd been looking for a new insurance company and State Farm is it. Wayne Jackson and all the company are great."
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Sara Howe

April 8, 2026

5  out of  5
rating by Sara Howe
"Maddie Faulkner was very helpful"
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Aaron King

April 7, 2026

5  out of  5
rating by Aaron King
"It went so smooth it seemed like it was too good to be true."
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Cindy Whittington

April 6, 2026

5  out of  5
rating by Cindy Whittington
"State Farm is awesome Jesse was great in helping me get auto and renters insurance was very knowledgeable and very polite. Thank you State Farm and Jesse"
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Tia L.

March 30, 2026

5  out of  5
rating by Tia L.
"The office of Kaylie Snyder were great, prompt & professional. I was working with another Stare Farm Agency who never followed up with me or replied to my email. I called Kaylie office & was taken care of immediately with great service.

3/30/2026
Four Years Later I’m still with Kaylie Snyder & Her team. Recently I’ve been working with Maddie Faulkner. She’s been a email away any questions, issues or concerns I have she answers & takes care of them promptly."
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Holly Goggins

March 30, 2026

5  out of  5
rating by Holly Goggins
"Maddie has been amazing during our transition to life in Illinois. She was extremely helpful in assisting us in a claim on our home."
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Michelle

March 27, 2026

5  out of  5
rating by Michelle
"Very professional .. it was pleasant working with them."
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Sam Studer

March 25, 2026

5  out of  5
rating by Sam Studer
"Maddie Faulkner took good care of me. She was prompt, professional and informative. I have been a customer for approximately 4 Months now, so far this agent and agency in general have been easy to work with and prices are more than competitive so far. They are handling all my insurance needs and I am very happy a\with the service. I recommend you give them a call."
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Chris Conour

March 23, 2026

5  out of  5
rating by Chris Conour
"Always friendly and helpful! Highly recommend this agent!"
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Ann Hamrick

March 15, 2026

5  out of  5
rating by Ann Hamrick
"Maddie F at State farm insurance was helpful and responsive to my questions. Appreciate the prompt reply!"
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Alfromdtown R.

March 13, 2026

5  out of  5
rating by Alfromdtown R.
"Great insurance agency.I use them for my vehicle and my home"
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Makenzy Ross

February 21, 2026

5  out of  5
rating by Makenzy Ross
"I loved working with Lexi! She answered all my questions and was able to quickly get me the information I needed. Highly recommend Kaylie Snyder State Farm"
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Shelly Hentzien

February 19, 2026

2  out of  5
rating by Shelly Hentzien
"These ladies have awful customer service. They called me to notify me they were canceling one of my vehicles and then stated they would follow up with me because they had incorrect information. I had to call them numerous times and each time they stated they were going to add my vehicle to another vehicle on my policy. The policy terminated on the 18th and when I called the 19th I discovered my daughter was driving with no active coverage. I am so 😡"
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Eric Helton

February 17, 2026

5  out of  5
rating by Eric Helton
"They are always very friendly, professional, and helpful! You can’t go wrong here!"
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W Bell

February 10, 2026

5  out of  5
rating by W Bell
"Maddie has been very helpful for our family on moving to a new provider. Would recommend to any one looking for coverage."
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Joseph Roberts

February 5, 2026

5  out of  5
rating by Joseph Roberts
"Wayne was an excellent rep that used absolutely zero high pressure sales tactics to earn my business. He was clear , concise, professional and extremely knowledgeable. It was a pleasure doing business with the Snyder agency and was a no hassle process! They helped me obtain a much lower monthly rate and highly recommended using their firm."
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Beverly Carpenter

February 2, 2026

5  out of  5
rating by Beverly Carpenter
"I would just like to say that Mr Wayne Johnson did an outstanding job regarding my auto insurance. We spoke last month and set up a time. And that was this morning and he was very prompt. I would be more than happy to refer anyone to him and your company.

Thank you
Beverly Davis"
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emily briggs

January 16, 2026

5  out of  5
rating by emily briggs
"Wonderful working with Jesse on becoming a State Farm customer today ! Fabulous customer service and great price !!!"
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Guy Wands

January 16, 2026

5  out of  5
rating by Guy Wands
"Been with State Farm 40 years and get Great service."
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William Pflaumer

January 15, 2026

5  out of  5
rating by William Pflaumer
"Very happy i reached out to this office. Wayne was awesome to work with very patient and attentive to my questions and needs. This was the best call of the year for me saving for the year 2k plus. Thank you so much!!"