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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brittani Kimmel

Brittani Kimmel

November 4, 2024

5  out of  5
rating by Brittani Kimmel
"Katie provided excellent prompt service when working on the quotes for my auto and home."
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Daniel Pope

November 2, 2024

5  out of  5
rating by Daniel Pope
"Kaitie was great."
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Susan Spalding

October 21, 2024

5  out of  5
rating by Susan Spalding
"Bought a new vehicle and Kaylie had my policy updated the very next day. Very impressed!"
We responded:
"Hi Susan! I am happy we were able to get you quickly covered with some auto insurance. Thank you so much for the 5 star review! "
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Michael Gascoigne

October 17, 2024

5  out of  5
rating by Michael Gascoigne
"Worked with Elizabeth Paris and she got me a great rate. Thanks!"
We responded:
"Welcome to the office! We are happy to have you and appreciate your review! "
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Zene Life

October 11, 2024

5  out of  5
rating by Zene Life
"Maddie has helped me through alot of questions, switching insurance policies, and car/home insurance information. A very helpful person!"
We responded:
"I am so happy to hear that Maddie was able to get you covered on home and auto and was able to thoroughly go over the coverage! Welcome to the office, we are happy to have you! "
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Dana Vespa

September 17, 2024

5  out of  5
rating by Dana Vespa
"Had several issues with policies from a previous agent that Katie spent time and worked to fix, which I really appreciate! Great communication!"
We responded:
"We are so happy to have you in our office, Dana! Katie is a rockstar and does a great job of keeping everyone in the loop. "
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Lynn King-Krause

September 5, 2024

5  out of  5
rating by Lynn King-Krause
"Needed to change auto and home insurance. Morgan and Maddie helped me and were very kind and professional explaining it all and getting the documents to me rapidly."
We responded:
"Thank you so much for your review Lynn! "
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Linda winters

September 4, 2024

5  out of  5
rating by Linda winters
"Always available to help with any questions I have. Easy to work with."
We responded:
"Hi Linda! I am so happy you chose us to take care of your Illinois auto and home insurance. We love having you in the office! "
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A-Fishy-Nado

August 21, 2024

1  out of  5
rating by A-Fishy-Nado
"Switched vehicles and a house to save money. They canceled the house due to the roof looking funny. Literally, there are no issues with my roof. Then they raised the car insurance $60 a month lol. Go figure. Thought maybe this was one insurance company I could trust but I was wrong. They’re all bad. This kaylee has never even spoke to me. Some agent. The 5 star average review is a joke. Place has to be suppressing negative reviews."
We responded:
"Hi David, I definitely understand your frustration as State Farm has recently extremely tighten up some of the underwriting guidelines for homeowners policies for the time being. Our office strives to go above and beyond to advocate for our customers, however we unfortunately are not given the last calls when it comes to underwriting. I am sorry we never got the chance to meet, as I was in a meeting the day you brought in the delicious blueberry loafs for the office. I am blessed with a fully licensed team, who are able to address any issues but if you would like to set up a time for us to connect, just send me an email, I am always happy to meet with customers! "
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JEFFREY Ford

August 13, 2024

5  out of  5
rating by JEFFREY Ford
"Katie was great. Great experience.."
We responded:
"Thanks so much for 5 stars! Katie is amazing and I am so happy she was able to help you!"
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David Stokes

August 12, 2024

5  out of  5
rating by David Stokes
"Maddie was very helpfuld and good at her job."
We responded:
"Maddie is a rockstar! Thank you so much for leaving her a review"
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Jenni Diesel

August 8, 2024

5  out of  5
rating by Jenni Diesel
"They are very responsive and do a great job when it comes to making changes. Thank you Jennifer Ugurtay"
We responded:
"Thanks so much for your review Jenni! I am happy my office was able to help you quickly and efficiently!"
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Katie McDonald

July 10, 2024

5  out of  5
rating by Katie McDonald
"Kaylie and all of the staff in the office are always so friendly, knowledgeable, and helpful. I have been very happy as a customer with the office!"
We responded:
"Thanks Katie! I’m so happy my office was able to provide you with auto insurance, home owners insurance and life insurance! "
Profile photo of Shannon Scheibler-Ventress

Shannon Scheibler-Ventress

July 3, 2024

5  out of  5
rating by Shannon Scheibler-Ventress
"The entire office was so super helpful & professional when I called for a quote!"
We responded:
"Your review means so much to us! We are happy to have you as a part of Kaylie Snyder State Farm ! "
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abby sheley

July 2, 2024

5  out of  5
rating by abby sheley
"Very helpful with answer questions about my auto policies- highly recommend!!"
We responded:
"Thank you for your review! I’m glad my office was able to answer all your auto insurance questions!"
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Sydney march

June 14, 2024

5  out of  5
rating by Sydney march
"Katie was amazing ! We asked for a quote because we were thinking of switching from a different company. We’re able to save $75 a month by switching to State Farm! Thanks so much Katie !"
We responded:
"Thanks for the review Sydney! Katie is a rockstar. "
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Harry McWard

June 10, 2024

5  out of  5
rating by Harry McWard
"She is on the ball!"
We responded:
"Thanks for five stars Harry! "
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Chris Lawrence

June 5, 2024

5  out of  5
rating by Chris Lawrence
"Kaylie took time out of her day to resolve an issue I had with my old insurance provider and handled it masterfully. She was absolutely fantastic to work with and I would recommend her to anybody looking for a great agent. A+++ Go Kaylie!!"
We responded:
"Thanks so much for your review Chris! "
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Racheal Sharp

May 24, 2024

5  out of  5
rating by Racheal Sharp
"They are fantastic! Honestly one of the best, most helpful agents I’ve ever met. Highly recommend!"
We responded:
"Thanks so much for your review Racheal! So glad we were able to get your new travel trailer insured! Enjoy it! "
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Kristin Isaak

May 21, 2024

5  out of  5
rating by Kristin Isaak
"Maddie has been so helpful, answering questions and assisting me with my auto claim."
We responded:
"We are so happy to hear we were able to make this claims process easier for you! Thank you for your review! "
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Lisa Holt

May 9, 2024

5  out of  5
rating by Lisa Holt
"Couldn’t ask for better help and support. She understand exactly what I needed and has it taken care of in less than 60 minutes. Communication was clear and quick."
We responded:
"Thank you for your review Lisa! "
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Bryn O'Neil

April 29, 2024

5  out of  5
rating by Bryn O'Neil
"We recently lost coverage due to a company not servicing Illinois any longer. We had a very time sensitive issue with coverage and I received communication from Alyssa immediately. She walked through each aspect of home, auto, and motorcycle insurance. Alyssa was very professional and answered all questions. It was very clear to tell that Alyssa cares about her customers."
We responded:
"We are very passionate about our customers and love being able to help quickly and efficiently. Our office is happy to have you as a customer! "
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Kenya Ford

April 23, 2024

5  out of  5
rating by Kenya Ford
"Maddie was very helpful and prompt in taking care of my request! Thank you."
We responded:
"Thank you for your review Kenya! So glad Maddie was able to get you taken care of!"
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Nicole Helm

April 22, 2024

5  out of  5
rating by Nicole Helm
"Grateful for all of Alyssa's help. She is very responsive and easy to work with!"
We responded:
"Thank you for your review Nicole! We love having you as a customer in our office!"
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Kenneth Jackson

April 19, 2024

5  out of  5
rating by Kenneth Jackson
"Alyssa and Kaylie are amazing. Go see them for your insurance needs."
We responded:
"Thanks so much for your review! :) "